​Commitment to Inclusion At Magic Mirror Entertainment, we are dedicated to creating inclusive and enjoyable experiences for everyone. We believe that history and entertainment should be accessible to as many people as possible. We are committed to ensuring digital accessibility for people with disabilities on our website and being transparent about the physical accessibility of our events at historic venues.

Website Accessibility We are continually improving the user experience for everyone and applying relevant accessibility standards to our website.

• Standards: We aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA.

• Features: Our site is designed to be compatible with standard screen readers and uses clear headings, alt text for images, and high-contrast text for readability.

Venue Accessibility: We are proud to host our events at historic sites. As a heritage-listed site built in the 19th century, there are inherent limitations to physical accessibility that we wish to be transparent about to help you plan your visit.

• Terrain & Surfaces: The grounds could feature uneven surfaces, including gravel pathways, slate floors, and original stonework. Some areas may be difficult for wheelchairs or walking aids to navigate.

• Steps & Doorways: Many of the historic buildings are accessed via steps. Some doorways are narrower than modern standards.

• Lighting: During our evening events (e.g., Murder Mysteries), lighting levels are intentionally low for atmosphere. We advise guests with visual impairments to take extra care and bring a personal torch if needed.

• Sensory Information: Some events, particularly "Fright Night," involve loud noises, flashing lights, fog effects, and jump scares. We provide clear warnings on all event pages.

Assistance & Enquiries We want to help you enjoy our events. If you have specific accessibility requirements or questions about a particular event's suitability:

• Contact Us: Please email us at magicmirrorevents.laurab@gmail.com before booking your tickets. We will happily discuss the specific layout of the event and do our best to accommodate your needs where possible (e.g., by advising on the most accessible tour routes or seating areas).

• Carer Tickets: We support the Companion Card program. Please contact us directly to arrange a complimentary ticket for your essential support companion.

Feedback We welcome your feedback on the accessibility of our website and events. If you encounter any barriers, please let us know so we can improve.

• Email: magicmirrorentertainment.laurab@gmail.com

Date: [13/12/25]